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A privacy policy is a written, published statement articulating an organization’s policy position on handling the personally identifiable information it gathers and uses in the normal course of business. The policy should include information relating to the processes of information collection, analysis, maintenance, dissemination, access, expungement, and disposition.
The policy’s purpose is to publicly articulate that Synctify, Inc. will adhere to legal requirements and policy determinations that enable the gathering and sharing of information to occur in a manner that protects personal privacy interests. A well-developed and implemented privacy policy uses resources wisely and effectively, protects the organization and the individuals, and promotes public trust.
This privacy notice discloses the privacy practices for Synctify, Inc. and our website https://support.synctify.net/. This privacy notice applies solely to information this website collects, except where stated otherwise. It will notify you of the following:
We are the sole owners of the information collected on this site. We only have access to/collect information you voluntarily give us via email or other direct contact. We will not sell or rent this information to anyone.
We will use your information to explain why you contacted us. We will not share your information with any third party outside our organization other than as necessary to fulfill your request (e.g. order fulfillment).
Unless you ask us not to, we may email you in the future to tell you about specials, new products or services, or changes to this privacy policy.
You may opt out of any future contact with us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
In order to use this website, a user must first complete the registration form. A user must give certain information (such as name and email address) during registration. This information is used to contact you about the products/services on our site where you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We share aggregated demographic information with our partners and advertisers. This information is not linked to personal information that can identify an individual person.
We use third-party shipping logistics companies to fulfill orders and a financial software company to bill customers for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with another party to provide specific services. When the user signs up for these services, we will share the names or other contact information necessary for the third party to provide. These parties cannot use personally identifiable information except to provide these services.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected online and offline.
Wherever we collect sensitive information (such as credit card data), it is encrypted and transmitted to us securely. You can verify this by looking for a closed lock icon at the bottom of your web browser or “https” at the beginning of the web page’s address.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in with a password more than once, saving time on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is not linked to any personally identifiable information on our site.
Some of our business partners (e.g., advertisers) may use cookies on our site. However, we have no access to or control over these cookies.
This website contains links to other sites. Please be aware that we are not responsible for such other sites’ content or privacy practices. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
From time to time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether to participate and, therefore, disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used to monitor or improve the use and satisfaction of this site.
Synctify, Inc. will notify consumers whenever material changes are made to the privacy notice.
You can always opt not to disclose information to us, but remember that some information may be needed to register with us or to take advantage of some of our features.
If you would like to access, review, update, rectify, and delete any Personal Information we hold about you or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR), you can either click the “Exercise your Rights” link available on the top left of our Privacy Notice or fill out this Web Form directly. Our privacy team will examine your request and respond to you as quickly as possible.
Please note that we may still use any aggregated and de-identified Personal Information that does not identify any individual. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
California residents are entitled to ask us for a notice identifying the categories of Personal Information that we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California resident and want a copy of this notice, please submit a written request to consumer-privacy@synctify.net.
If you are a resident of the European Economic Area, please see the section below, “Additional Information for users in the European Economic Area,” for further information about your privacy rights.
Due to laws, international treaties, or industry practices, numerous other provisions and/or practices may be required. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.