{"id":7889,"date":"2026-07-24T10:41:35","date_gmt":"2026-07-24T10:41:35","guid":{"rendered":"https:\/\/support.synctify.net\/?post_type=docs&#038;p=7889"},"modified":"2026-09-03T10:12:38","modified_gmt":"2026-09-03T10:12:38","slug":"manage-integrated-message-codes","status":"publish","type":"docs","link":"https:\/\/support.synctify.net\/zh\/docs\/synctify-documentation\/integrations\/manage-integrated-message-codes\/","title":{"rendered":"\u7ba1\u7406\u96c6\u6210\u6d88\u606f\u4ee3\u7801"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7889\" class=\"elementor elementor-7889\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b75dbb e-flex e-con-boxed e-con e-parent\" data-id=\"45b75dbb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-741b2480 elementor-widget elementor-widget-text-editor\" data-id=\"741b2480\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Last updated: July 15, 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a4f22c7 e-flex e-con-boxed e-con e-parent\" data-id=\"7a4f22c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3794e48a elementor-widget elementor-widget-heading\" data-id=\"3794e48a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46ae128b elementor-widget elementor-widget-text-editor\" data-id=\"46ae128b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Integrated Message Codes help Synctify OMS translate shipping-related codes between Synctify and your connected partners, such as sales channels, warehouses, 3PLs, and carriers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-451d49e9 elementor-widget elementor-widget-text-editor\" data-id=\"451d49e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Different partners may use different codes for the same carrier or service level. For example, one partner may send a combined code such as         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">UPS_GR_RES<\/span>        <\/span>\r\n        , while another system expects separate carrier and service level values.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65e311e5 elementor-widget elementor-widget-text-editor\" data-id=\"65e311e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Integrated Message Codes let you manage how partner codes resolve to Synctify-recognized carrier codes and service levels. This helps orders and shipments use the correct shipping information when they move between systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44dda3c6 elementor-widget elementor-widget-text-editor\" data-id=\"44dda3c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Currently, Integrated Message Codes support:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e58191c elementor-widget elementor-widget-text-editor\" data-id=\"e58191c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Carrier codes<\/li><li>Service levels<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-672529aa e-flex e-con-boxed e-con e-parent\" data-id=\"672529aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-715b28a5 elementor-widget elementor-widget-heading\" data-id=\"715b28a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Before you start<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-679b8efd elementor-widget elementor-widget-text-editor\" data-id=\"679b8efd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can manage Integrated Message Codes from         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Integrations &gt; Integrated Message Codes<\/span>        <\/span>\r\n        .<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4fde4e elementor-widget elementor-widget-text-editor\" data-id=\"6a4fde4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This page is available to authenticated admin users. Available actions may vary depending on the selected code type and context. Some system codes are read-only and cannot be edited or deleted directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61693597 elementor-widget elementor-widget-image\" data-id=\"61693597\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24100846\/integrated-message-codes-context-list.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"integrated-message-codes-context-list\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzkwOSwidXJsIjoiaHR0cHM6XC9cL2Fzc2V0cy5zeW5jdGlmeS5uZXRcL3N1cHBvcnRcLzIwMjZcLzA3XC8yNDEwMDg0NlwvaW50ZWdyYXRlZC1tZXNzYWdlLWNvZGVzLWNvbnRleHQtbGlzdC5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24100846\/integrated-message-codes-context-list-1024x576.png\" class=\"attachment-large size-large wp-image-7909\" alt=\"Integrated Message Codes page showing the context list and an empty state before a context is selected.\" srcset=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24100846\/integrated-message-codes-context-list-1024x576.png 1024w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100846\/integrated-message-codes-context-list-300x169.png 300w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100846\/integrated-message-codes-context-list-768x432.png 768w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100846\/integrated-message-codes-context-list-1536x864.png 1536w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100846\/integrated-message-codes-context-list-18x10.png 18w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100846\/integrated-message-codes-context-list.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Select a context from the left panel to view its code mappings.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db3de38 e-flex e-con-boxed e-con e-parent\" data-id=\"db3de38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1114651 elementor-widget elementor-widget-heading\" data-id=\"1114651\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">View code mappings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5332e517 elementor-widget elementor-widget-docly_list_item\" data-id=\"5332e517\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-04e8f7b\">\r\n                                    <p>Go to         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Integrations &gt; Integrated Message Codes<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-2cafd2c\">\r\n                                    <p>Select a partner, carrier, or context from the list on the left.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-c1ebc39\">\r\n                                    <p>Review the code mapping table.<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-241b89a3 elementor-widget elementor-widget-image\" data-id=\"241b89a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24100851\/integrated-message-codes-mapping-table.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"integrated-message-codes-mapping-table\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzkxMCwidXJsIjoiaHR0cHM6XC9cL2Fzc2V0cy5zeW5jdGlmeS5uZXRcL3N1cHBvcnRcLzIwMjZcLzA3XC8yNDEwMDg1MVwvaW50ZWdyYXRlZC1tZXNzYWdlLWNvZGVzLW1hcHBpbmctdGFibGUucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24100851\/integrated-message-codes-mapping-table-1024x576.png\" class=\"attachment-large size-large wp-image-7910\" alt=\"Code mapping table for Wayfair showing partner codes, direction, carrier, service level, and source values.\" srcset=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24100851\/integrated-message-codes-mapping-table-1024x576.png 1024w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100851\/integrated-message-codes-mapping-table-300x169.png 300w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100851\/integrated-message-codes-mapping-table-768x432.png 768w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100851\/integrated-message-codes-mapping-table-1536x864.png 1536w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100851\/integrated-message-codes-mapping-table-18x10.png 18w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100851\/integrated-message-codes-mapping-table.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">The code mapping table shows partner codes, direction, carrier, service level, and source for the selected context.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ddb4342 elementor-widget elementor-widget-text-editor\" data-id=\"4ddb4342\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The table shows the following information:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ddfed8 elementor-widget elementor-widget-text-editor\" data-id=\"15ddfed8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table><thead><tr><th>Column<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><strong>Partner Code<\/strong><\/td><td>The code sent by or used for the selected partner context.<\/td><\/tr><tr><td><strong>Description<\/strong><\/td><td>A short description of what the code represents.<\/td><\/tr><tr><td><strong>Direction<\/strong><\/td><td>Whether the code is used for inbound, outbound, or both directions.<\/td><\/tr><tr><td><strong>Carrier<\/strong><\/td><td>The carrier code this partner code resolves to.<\/td><\/tr><tr><td><strong>Service Level<\/strong><\/td><td>The service level this partner code resolves to.<\/td><\/tr><tr><td><strong>Source<\/strong><\/td><td>Whether the code was provided by Synctify (<strong>System<\/strong>) or created by your team (<strong>Custom<\/strong>).<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aff9208 elementor-widget elementor-widget-text-editor\" data-id=\"5aff9208\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can use the search field to find a code by code value or description.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a1db038 e-flex e-con-boxed e-con e-parent\" data-id=\"7a1db038\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e923287 elementor-widget elementor-widget-heading\" data-id=\"1e923287\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Understand direction options<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4273821c elementor-widget elementor-widget-text-editor\" data-id=\"4273821c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When you add or edit a code, select the direction that matches how the partner code should be used.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4915a7e elementor-widget elementor-widget-text-editor\" data-id=\"4915a7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table><thead><tr><th>Direction<\/th><th>Meaning<\/th><\/tr><\/thead><tbody><tr><td><strong>Inbound only<\/strong><\/td><td>Use this option when Synctify receives this code from the partner.<\/td><\/tr><tr><td><strong>Outbound only<\/strong><\/td><td>Use this option when Synctify sends this code to the partner.<\/td><\/tr><tr><td><strong>Both (IN and OUT)<\/strong><\/td><td>Use this option when the same code can be used in both inbound and outbound directions.<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-424a6137 e-flex e-con-boxed e-con e-parent\" data-id=\"424a6137\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c53136 elementor-widget elementor-widget-heading\" data-id=\"5c53136\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Understand source values<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22e65476 elementor-widget elementor-widget-text-editor\" data-id=\"22e65476\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <strong>Source<\/strong> column in the code mapping table shows where a code comes from.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-711c5dbb elementor-widget elementor-widget-text-editor\" data-id=\"711c5dbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table><thead><tr><th>Source<\/th><th>Meaning<\/th><\/tr><\/thead><tbody><tr><td><strong>System<\/strong><\/td><td>This code is provided by Synctify. It is read-only and cannot be edited or deleted directly. You can override it if the option is available.<\/td><\/tr><tr><td><strong>Custom<\/strong><\/td><td>This code was created by your team for this context. It can be edited or deleted.<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46b7a617 e-flex e-con-boxed e-con e-parent\" data-id=\"46b7a617\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d2cb8ef elementor-widget elementor-widget-heading\" data-id=\"4d2cb8ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Add a code<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10502f83 elementor-widget elementor-widget-docly_list_item\" data-id=\"10502f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-b551737\">\r\n                                    <p>Go to         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Integrations &gt; Integrated Message Codes<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-3f2d113\">\r\n                                    <p>Select the partner, carrier, or context where you want to add the code.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-7b944ce\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">+ Add Code<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-cac9c4f\">\r\n                                    <p>In         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Partner Code<\/span>        <\/span>\r\n        , enter the code value used by the partner.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-c7ab286\">\r\n                                    <p>In         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Description<\/span>        <\/span>\r\n        , enter a short description.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-81395b5\">\r\n                                    <p>Select the         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Direction<\/span>        <\/span>\r\n        :<\/p><p style=\"padding-left: 40px;\"><strong>Inbound only<\/strong> \u2014 Synctify receives this code from the partner.<\/p><p style=\"padding-left: 40px;\"><strong>Outbound only<\/strong> \u2014 Synctify sends this code to the partner.<\/p><p style=\"padding-left: 40px;\"><strong>Both (IN and OUT)<\/strong> \u2014 The code applies in both directions.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-d845925\">\r\n                                    <p>Keep         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Active<\/span>        <\/span>\r\n         selected if the code should be used during code resolution.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-4f543ed\">\r\n                                    <p>Under         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">This code represents<\/span>        <\/span>\r\n        , select at least one option:<\/p><p style=\"padding-left: 40px;\">        <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Carrier Codes<\/span>        <\/span>\r\n        <\/p><p style=\"padding-left: 40px;\">        <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Service Levels<\/span>        <\/span>\r\n        <\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-7b75909\">\r\n                                    <p>Search for and select the carrier code or service level that this partner code should resolve to.<\/p><p style=\"padding-left: 40px;\">If the partner code should be added as an unmapped code, leave the carrier or service level field empty.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-3a61c2b\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Save Code<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6140ae12 elementor-widget elementor-widget-image\" data-id=\"6140ae12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24100841\/integrated-message-codes-add-code.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"integrated-message-codes-add-code\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzkwOCwidXJsIjoiaHR0cHM6XC9cL2Fzc2V0cy5zeW5jdGlmeS5uZXRcL3N1cHBvcnRcLzIwMjZcLzA3XC8yNDEwMDg0MVwvaW50ZWdyYXRlZC1tZXNzYWdlLWNvZGVzLWFkZC1jb2RlLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24100841\/integrated-message-codes-add-code-1024x576.png\" class=\"attachment-large size-large wp-image-7908\" alt=\"Add Code window showing partner code, description, direction, active status, and carrier or service level mapping fields.\" srcset=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24100841\/integrated-message-codes-add-code-1024x576.png 1024w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100841\/integrated-message-codes-add-code-300x169.png 300w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100841\/integrated-message-codes-add-code-768x432.png 768w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100841\/integrated-message-codes-add-code-1536x864.png 1536w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100841\/integrated-message-codes-add-code-18x10.png 18w, https:\/\/assets.synctify.net\/support\/2026\/07\/24100841\/integrated-message-codes-add-code.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Add a partner code and select what it represents before saving the mapping.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ca3a80e e-flex e-con-boxed e-con e-parent\" data-id=\"1ca3a80e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4415f2bd elementor-widget elementor-widget-heading\" data-id=\"4415f2bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Edit a code<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcb9f5d elementor-widget elementor-widget-docly_list_item\" data-id=\"dcb9f5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-fc4e68f\">\r\n                                    <p>Go to         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Integrations &gt; Integrated Message Codes<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-54efdb1\">\r\n                                    <p>Select the partner, carrier, or context that contains the code.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-19df48c\">\r\n                                    <p>Find the code in the mapping table.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-95e4f7d\">\r\n                                    <p>Click the row of the code you want to update.<\/p><p style=\"padding-left: 40px;\">System-managed rows are read-only and cannot be edited directly.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-4e22bc9\">\r\n                                    <p>Update the available fields.<\/p><p style=\"padding-left: 40px;\">The code value cannot be changed after creation.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-48c4a14\">\r\n                                    <p>Select or clear         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Active<\/span>        <\/span>\r\n         depending on whether the code should be used during code resolution.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-a201124\">\r\n                                    <p>Update the related         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Carrier Codes<\/span>        <\/span>\r\n         or         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Service Levels<\/span>        <\/span>\r\n         if needed.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-8035381\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Save Code<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44c23e71 elementor-widget elementor-widget-text-editor\" data-id=\"44c23e71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To close the form without saving your updates, click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Discard Changes<\/span>        <\/span>\r\n        .<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a885d3e elementor-widget elementor-widget-image\" data-id=\"2a885d3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24104426\/integrated-message-codes-edit-code.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"integrated-message-codes-edit-code\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Nzk0MiwidXJsIjoiaHR0cHM6XC9cL2Fzc2V0cy5zeW5jdGlmeS5uZXRcL3N1cHBvcnRcLzIwMjZcLzA3XC8yNDEwNDQyNlwvaW50ZWdyYXRlZC1tZXNzYWdlLWNvZGVzLWVkaXQtY29kZS5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24104426\/integrated-message-codes-edit-code-1024x576.jpg\" class=\"attachment-large size-large wp-image-7942\" alt=\"Edit Code window showing partner code, description, direction, active status, and service level mapping fields.\" srcset=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24104426\/integrated-message-codes-edit-code-1024x576.jpg 1024w, https:\/\/assets.synctify.net\/support\/2026\/07\/24104426\/integrated-message-codes-edit-code-300x169.jpg 300w, https:\/\/assets.synctify.net\/support\/2026\/07\/24104426\/integrated-message-codes-edit-code-768x432.jpg 768w, https:\/\/assets.synctify.net\/support\/2026\/07\/24104426\/integrated-message-codes-edit-code-1536x864.jpg 1536w, https:\/\/assets.synctify.net\/support\/2026\/07\/24104426\/integrated-message-codes-edit-code-18x10.jpg 18w, https:\/\/assets.synctify.net\/support\/2026\/07\/24104426\/integrated-message-codes-edit-code.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Use the code detail form to update description, direction, active status, and carrier or service level mappings.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52748501 e-flex e-con-boxed e-con e-parent\" data-id=\"52748501\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f488384 elementor-widget elementor-widget-heading\" data-id=\"5f488384\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Override an inherited code<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5925ff74 elementor-widget elementor-widget-text-editor\" data-id=\"5925ff74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Some inherited <strong>System<\/strong> codes may allow an override. Use an override when the selected context needs a different mapping from the inherited default.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64796ee2 elementor-widget elementor-widget-docly_list_item\" data-id=\"64796ee2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-41f321b\">\r\n                                    <p>Go to         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Integrations &gt; Integrated Message Codes<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-14f6ee3\">\r\n                                    <p>Select the partner, warehouse, or context that contains the inherited code.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-d795ed3\">\r\n                                    <p>Open the code detail drawer.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-7ed68f0\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Override<\/span>        <\/span>\r\n        , if the option is available.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-27f5c2e\">\r\n                                    <p>Review the pre-filled information.<\/p><p style=\"padding-left: 40px;\">The code value is locked and cannot be changed.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-24bf49b\">\r\n                                    <p>Update the description, direction, carrier code, or service level mapping as needed.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-a95bc92\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Create Override<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-48786fe\">\r\n                                    <p>Review the inline confirmation panel.<\/p><p style=\"padding-left: 40px;\">The confirmation explains that a context-specific override will be created and the inherited default will no longer apply to this context.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-11b6370\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Create Override<\/span>        <\/span>\r\n         again to confirm.<\/p><p style=\"padding-left: 40px;\">To go back to the form without saving, click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Go Back<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ab664b8 elementor-widget elementor-widget-text-editor\" data-id=\"4ab664b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After saving, the code becomes <strong>Customized<\/strong> for the selected context.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13322fa3 e-flex e-con-boxed e-con e-parent\" data-id=\"13322fa3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5efe94ce elementor-widget elementor-widget-heading\" data-id=\"5efe94ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delete or revert a code<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4856783 elementor-widget elementor-widget-text-editor\" data-id=\"4856783\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Some user-created codes may be deleted when the         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Delete<\/span>        <\/span>\r\n         action is available. System codes cannot be deleted directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f490773 elementor-widget elementor-widget-docly_list_item\" data-id=\"4f490773\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-2a49ba6\">\r\n                                    <p>Go to         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Integrations &gt; Integrated Message Codes<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-15c1191\">\r\n                                    <p>Select the partner, carrier, or context that contains the code.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-68caa0f\">\r\n                                    <p>Open the code you want to delete.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-8136d48\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Delete<\/span>        <\/span>\r\n        , if the option is available.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-5b784c8\">\r\n                                    <p>Review the confirmation message.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-1826a0d\">\r\n                                    <p>Confirm the deletion.<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d18ec1a elementor-widget elementor-widget-text-editor\" data-id=\"3d18ec1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you delete an override, the inherited <strong>System<\/strong> code will appear again for that context.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc8c08a elementor-widget elementor-widget-docly_alerts_box\" data-id=\"6dc8c08a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_alerts_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \r\n                    <blockquote class=\"media notice notice-message\">\r\n                <i ><\/i>\r\n                <div class=\"media-body\">\r\n                                            <h5 class=\"title\"> Note<\/h5>\r\n                                        <p>Delete actions are only available for codes that can be safely removed. Some codes are protected because they are provided by Synctify or are still required by existing mappings.<\/p>\n                <\/div>\r\n            <\/blockquote>\r\n        \r\n        \r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c51f43c e-flex e-con-boxed e-con e-parent\" data-id=\"1c51f43c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-638d9129 elementor-widget elementor-widget-heading\" data-id=\"638d9129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Manage carrier and service level codes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7456e523 elementor-widget elementor-widget-text-editor\" data-id=\"7456e523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Carriers<\/span>        <\/span>\r\n         list shows Synctify-recognized carrier codes and service levels that partner codes can resolve to.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-760946bb elementor-widget elementor-widget-text-editor\" data-id=\"760946bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In this article, the standard catalog refers to the carrier and service level codes listed under         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Carriers<\/span>        <\/span>\r\n        . These codes are used as the standard values that partner codes resolve to.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-669ba888 elementor-widget elementor-widget-text-editor\" data-id=\"669ba888\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can add your own custom carrier or service level codes if a carrier or service level you work with is not already listed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62997f52 elementor-widget elementor-widget-docly_alerts_box\" data-id=\"62997f52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_alerts_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \r\n                    <blockquote class=\"media notice notice-message\">\r\n                <i ><\/i>\r\n                <div class=\"media-body\">\r\n                                            <h5 class=\"title\"> Note<\/h5>\r\n                                        <p>Custom carrier and service level codes exist only in your tenant&#8217;s catalog. They may not be recognized by external integrations. A warning is shown when creating or editing custom catalog codes.<\/p>\n                <\/div>\r\n            <\/blockquote>\r\n        \r\n        \r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33cc7adc elementor-widget elementor-widget-heading\" data-id=\"33cc7adc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Add a custom carrier or service level code<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bc388bd elementor-widget elementor-widget-docly_list_item\" data-id=\"4bc388bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-e733b29\">\r\n                                    <p>Select         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Carriers<\/span>        <\/span>\r\n         from the left panel.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-63b6de3\">\r\n                                    <p>Select the carrier you want to manage.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-0904fca\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">+ Add Custom Code<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-2c3899b\">\r\n                                    <p>Enter the         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Code<\/span>        <\/span>\r\n         value.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-527e84f\">\r\n                                    <p>Select the         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Code Type<\/span>        <\/span>\r\n        :<\/p><p style=\"padding-left: 40px;\">        <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Carrier Code<\/span>        <\/span>\r\n        <\/p><p style=\"padding-left: 40px;\">        <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Service Level<\/span>        <\/span>\r\n        <\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-5869674\">\r\n                                    <p>Optionally add a         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Description<\/span>        <\/span>\r\n         and set the         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Direction<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-c034428\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Add to Catalog<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71b56cc2 elementor-widget elementor-widget-heading\" data-id=\"71b56cc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Edit a custom carrier or service level code<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-643d8061 elementor-widget elementor-widget-text-editor\" data-id=\"643d8061\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Only custom codes can be edited. System-provided codes are read-only.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d51807b elementor-widget elementor-widget-docly_list_item\" data-id=\"6d51807b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-774818e\">\r\n                                    <p>Find the code from the         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Carriers<\/span>        <\/span>\r\n         list.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-9ec8782\">\r\n                                    <p>Click the code row to open the detail panel.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-bf8148d\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Edit Partner Code<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-7322fa8\">\r\n                                    <p>Update the         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Description<\/span>        <\/span>\r\n         or         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Direction<\/span>        <\/span>\r\n        .<\/p><p style=\"padding-left: 40px;\">The code value and type cannot be changed after creation.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-eb7ad96\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Save Changes<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79307a58 elementor-widget elementor-widget-heading\" data-id=\"79307a58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Delete a custom carrier or service level code<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dd61780 elementor-widget elementor-widget-text-editor\" data-id=\"1dd61780\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A custom carrier or service level code can only be deleted if it is not currently mapped by any partner code. If it is in use, remove the partner code mappings first.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-146f48a9 elementor-widget elementor-widget-docly_list_item\" data-id=\"146f48a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-f1ee983\">\r\n                                    <p>Find the code from the         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Carriers<\/span>        <\/span>\r\n         list.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-b63b36a\">\r\n                                    <p>Open the code detail panel.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-2c53fc0\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Delete<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-7ac8774\">\r\n                                    <p>Confirm the deletion.<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78c696c8 e-flex e-con-boxed e-con e-parent\" data-id=\"78c696c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cbd594a elementor-widget elementor-widget-heading\" data-id=\"2cbd594a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preview and test mappings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d456ed2 elementor-widget elementor-widget-text-editor\" data-id=\"2d456ed2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Use         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Preview &#038; Test<\/span>        <\/span>\r\n         to check how codes resolve before relying on them in order or shipment processing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b95b30c elementor-widget elementor-widget-image\" data-id=\"7b95b30c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24104513\/integrated-message-codes-preview-test.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"integrated-message-codes-preview-test\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Nzk0MywidXJsIjoiaHR0cHM6XC9cL2Fzc2V0cy5zeW5jdGlmeS5uZXRcL3N1cHBvcnRcLzIwMjZcLzA3XC8yNDEwNDUxM1wvaW50ZWdyYXRlZC1tZXNzYWdlLWNvZGVzLXByZXZpZXctdGVzdC5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24104513\/integrated-message-codes-preview-test-1024x576.jpg\" class=\"attachment-large size-large wp-image-7943\" alt=\"Preview and Test Mappings window showing By code, By warehouse, and By order number options with code resolution results.\" srcset=\"https:\/\/assets.synctify.net\/support\/2026\/07\/24104513\/integrated-message-codes-preview-test-1024x576.jpg 1024w, https:\/\/assets.synctify.net\/support\/2026\/07\/24104513\/integrated-message-codes-preview-test-300x169.jpg 300w, https:\/\/assets.synctify.net\/support\/2026\/07\/24104513\/integrated-message-codes-preview-test-768x432.jpg 768w, https:\/\/assets.synctify.net\/support\/2026\/07\/24104513\/integrated-message-codes-preview-test-1536x864.jpg 1536w, https:\/\/assets.synctify.net\/support\/2026\/07\/24104513\/integrated-message-codes-preview-test-18x10.jpg 18w, https:\/\/assets.synctify.net\/support\/2026\/07\/24104513\/integrated-message-codes-preview-test.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Preview &amp; Test lets you test how codes resolve by code, warehouse, or order number when the option is available.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95bc16 elementor-widget elementor-widget-text-editor\" data-id=\"95bc16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>        <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Preview &#038; Test<\/span>        <\/span>\r\n         supports different ways to review mappings:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17611663 elementor-widget elementor-widget-text-editor\" data-id=\"17611663\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table><thead><tr><th>Option<\/th><th>When to use it<\/th><\/tr><\/thead><tbody><tr><td><strong>By code<\/strong><\/td><td>Use this option to test a single code mapping. This is helpful when you want to check how one partner code resolves in the selected context.<\/td><\/tr><tr><td><strong>By warehouse<\/strong><\/td><td>Use this option to test how codes resolve against a specific warehouse or 3PL data source. This option appears only when a WMS-type integration is selected.<\/td><\/tr><tr><td><strong>By order number<\/strong><\/td><td>Use this option to review a real order&#8217;s complete business flow and actual results. This is helpful when you need to troubleshoot how carrier codes or service levels were resolved for a specific order.<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-633eef15 elementor-widget elementor-widget-heading\" data-id=\"633eef15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Test by code<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17a6b3e4 elementor-widget elementor-widget-docly_list_item\" data-id=\"17a6b3e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-9d032ee\">\r\n                                    <p>Go to         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Integrations &gt; Integrated Message Codes<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-4818e88\">\r\n                                    <p>Select the partner, carrier, or context you want to test.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-21af32e\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Preview & Test<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-42dec52\">\r\n                                    <p>Select         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">By code<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-5afb157\">\r\n                                    <p>Choose the translation direction using the toggle:<\/p><p style=\"padding-left: 40px;\"><strong>From [partner name]<\/strong> \u2014 Enter the code the partner sends Synctify to see what it resolves to.<\/p><p style=\"padding-left: 40px;\"><strong>To [partner name]<\/strong> \u2014 Enter a Synctify standard code, such as a carrier code or service level, to see what code Synctify sends back to the partner.<\/p><p style=\"padding-left: 40px;\">This toggle is not shown when the selected context is a carrier, because carrier codes are themselves the standard codes.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-0cb1df2\">\r\n                                    <p>Enter the code value.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-8f54073\">\r\n                                    <p>Review the preview result.<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ac25ff2 elementor-widget elementor-widget-text-editor\" data-id=\"6ac25ff2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The preview shows matching codes, their type, direction, and what each code resolves to.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19a5df21 elementor-widget elementor-widget-heading\" data-id=\"19a5df21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Test by warehouse<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-199ed59 elementor-widget elementor-widget-text-editor\" data-id=\"199ed59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">By warehouse<\/span>        <\/span>\r\n         option appears only when a WMS-type integration is selected. Use it to check how codes resolve against a specific warehouse or 3PL data source without switching the main context.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e17f07a elementor-widget elementor-widget-docly_list_item\" data-id=\"5e17f07a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-538f8f6\">\r\n                                    <p>Go to         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Integrations &gt; Integrated Message Codes<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-ede60a1\">\r\n                                    <p>Select the WMS-type integration or context you want to test.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-8b6d093\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Preview & Test<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-c7f76e7\">\r\n                                    <p>Select         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">By warehouse<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-8944cd9\">\r\n                                    <p>Select a warehouse or 3PL from the dropdown.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-976f085\">\r\n                                    <p>Use the direction toggle and code lookup the same way as         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">By code<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fc535c6 elementor-widget elementor-widget-text-editor\" data-id=\"4fc535c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If no warehouse or 3PL data sources are integrated, the dropdown will indicate that none are available.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f35d96f elementor-widget elementor-widget-heading\" data-id=\"2f35d96f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Test by order number<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dacd1f elementor-widget elementor-widget-docly_list_item\" data-id=\"9dacd1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_list_item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"steps-panel\">\r\n                <ol class=\"ordered-list \">\r\n                                                    <li class=\"elementor-repeater-item-534c49d\">\r\n                                    <p>Go to         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Integrations &gt; Integrated Message Codes<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-ead7a11\">\r\n                                    <p>Select the partner, carrier, or context you want to test.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-109745e\">\r\n                                    <p>Click         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Preview & Test<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-0d3150a\">\r\n                                    <p>Select         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">By order number<\/span>        <\/span>\r\n        .<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-8a7ce91\">\r\n                                    <p>Enter the order number.<\/p>                                <\/li>\r\n                                                                <li class=\"elementor-repeater-item-a056ead\">\r\n                                    <p>Review the order's code translation path.<\/p>                                <\/li>\r\n                                                <\/ol>\r\n            <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19874db1 elementor-widget elementor-widget-text-editor\" data-id=\"19874db1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>        <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">By order number<\/span>        <\/span>\r\n         shows how codes were resolved for a real order, including the flow from the channel code to the Synctify standard code, then to the outbound warehouse or 3PL code and the channel ASN code.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5059d581 elementor-widget elementor-widget-text-editor\" data-id=\"5059d581\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This can help you identify where a carrier code or service level became unmapped, resolved to an unexpected value, or differed from the value that was actually used during fulfillment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f60257 elementor-widget elementor-widget-docly_alerts_box\" data-id=\"2f60257\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"docly_alerts_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \r\n                    <blockquote class=\"media notice notice-message\">\r\n                <i ><\/i>\r\n                <div class=\"media-body\">\r\n                                            <h5 class=\"title\"> Note<\/h5>\r\n                                        <p>Preview reflects the mappings currently saved for the selected context. When reviewing by order number, the result may also help compare the currently predicted mapping with the actual value used during fulfillment.<\/p>\n                <\/div>\r\n            <\/blockquote>\r\n        \r\n        \r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5cfaf2d e-flex e-con-boxed e-con e-parent\" data-id=\"5cfaf2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b04a085 elementor-widget elementor-widget-heading\" data-id=\"b04a085\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f194b42 elementor-widget elementor-widget-shortcode\" data-id=\"f194b42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><h3 id=\"faq-manage-integrated-message-codes\" class=\"arconix-faq-term-title arconix-faq-term-manage-integrated-message-codes\">Manage Integrated Message Codes<\/h3><div class=\"arconix-faq-accordion-wrap\"><div id=\"faq-7924\" class=\"arconix-faq-accordion-title\">Can a partner code represent both a carrier and a service level?<\/div><div id=\"faq-Canapartnercoderepresentbothacarrierandaservicelevel\" class=\"arconix-faq-accordion-content\"><p>Yes. A partner code can represent a carrier code, a service level, or both. For combined codes, select both         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Carrier Codes<\/span>        <\/span>\r\n         and         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Service Levels<\/span>        <\/span>\r\n         .<\/p>\n<\/div><div id=\"faq-7922\" class=\"arconix-faq-accordion-title\">Can I change the partner code value after creating it?<\/div><div id=\"faq-CanIchangethepartnercodevalueaftercreatingit\" class=\"arconix-faq-accordion-content\"><p>No. The code value cannot be changed after creation. If the value is incorrect, create a new code with the correct value.<\/p>\n<\/div><div id=\"faq-7926\" class=\"arconix-faq-accordion-title\">What does an unmapped code mean?<\/div><div id=\"faq-Whatdoesanunmappedcodemean\" class=\"arconix-faq-accordion-content\"><p>An unmapped code is a partner code that has been added but does not yet resolve to a carrier code or service level. You can edit the code later to complete the mapping.<\/p>\n<\/div><div id=\"faq-7932\" class=\"arconix-faq-accordion-title\">What does the Source column show?<\/div><div id=\"faq-WhatdoestheSourcecolumnshow\" class=\"arconix-faq-accordion-content\"><p>The <strong>Source<\/strong> column shows where a code comes from. System codes are provided by Synctify and are read-only, while <strong>Custom<\/strong> codes were created by your team. This is separate from the code\u2019s status, such as whether it has been overridden or is unmapped.<\/p>\n<\/div><div id=\"faq-7920\" class=\"arconix-faq-accordion-title\">What happens if a code is inactive?<\/div><div id=\"faq-Whathappensifacodeisinactive\" class=\"arconix-faq-accordion-content\"><p>Inactive codes are kept in the system, but they are ignored during code resolution.<\/p>\n<\/div><div id=\"faq-7928\" class=\"arconix-faq-accordion-title\">What happens when I delete an override?<\/div><div id=\"faq-WhathappenswhenIdeleteanoverride\" class=\"arconix-faq-accordion-content\"><p>Deleting an override reverts the selected context back to the inherited <strong>System<\/strong> code.<\/p>\n<\/div><div id=\"faq-7930\" class=\"arconix-faq-accordion-title\">What is the standard catalog?<\/div><div id=\"faq-Whatisthestandardcatalog\" class=\"arconix-faq-accordion-content\"><p>The standard catalog is the list of Synctify-recognized carrier codes and service levels listed under         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Carriers<\/span>        <\/span>\r\n        . Partner codes resolve to entries in this catalog. You can also add custom carrier or service level codes if the value you need is not already listed.<\/p>\n<\/div><div id=\"faq-7918\" class=\"arconix-faq-accordion-title\">Why can\u2019t I edit or delete some codes?<\/div><div id=\"faq-WhycantIeditordeletesomecodes\" class=\"arconix-faq-accordion-content\"><p>Some codes are provided by Synctify and are read-only in the selected context.<\/p>\n<p>When a code is read-only, the row shows a <strong>System<\/strong> source badge. Hovering over a locked row may also show a tooltip explaining that system codes cannot be edited here. You can override a <strong>System<\/strong> code instead of editing it directly if the         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Override<\/span>        <\/span>\r\n         option is available.<\/p>\n<\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last updated: July 15, 2026 Overview Integrated Message Codes help Synctify OMS translate shipping-related codes between Synctify and your connected partners, such as sales channels, warehouses, 3PLs, and carriers. Different partners may use different codes for the same carrier or service level. For example, one partner may send a combined code such as , while [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5988,"parent":5918,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-7889","docs","type-docs","status-publish","has-post-thumbnail","hentry","no-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Some codes are provided by Synctify and are read-only in the selected context. When a code is read-only, the row shows a System source badge. Hovering over a locked row may also show a tooltip explaining that system codes cannot be edited here. You can override a System code instead of editing it directly if\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Fay Hsieh\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/support.synctify.net\/zh\/faq\/why-cant-i-edit-or-delete-some-codes\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"zh_CN\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Synctify Support Center -\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Why can\u2019t I edit or delete some codes? - Synctify Support Center\" \/>\n\t\t<meta property=\"og:description\" content=\"Some codes are provided by Synctify and are read-only in the selected context. When a code is read-only, the row shows a System source badge. Hovering over a locked row may also show a tooltip explaining that system codes cannot be edited here. 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